Maintenance-only · for 3–75 doors Validation build · v2

Intake → Triage → Vendor → Updates → History

Stop being a 24/7 repair dispatcher.

A lightweight maintenance log and triage workflow for small landlords who get repair requests by text, email, phone, and screenshots — before they're ready for a full property-management suite.

Free template. No tenant portal. No full PMS to adopt.

The problem

The record ends up scattered across texts, emails, and memory.

One tenant texts a photo at 11pm. Another calls. A vendor needs access details. The owner asks why the repair cost more than expected. By the time it's done, the record is spread across messages, invoices, and memory.

If it isn't documented, it didn't happen.

One work order, start to finish

Maintenance, in one simple flow.

11:47 PM
Intake
A photo and address come in by text. Logged as one work order — nothing to retype.
11:49 PM
Emergency triage
No heat, no hot water, leak? Flagged emergency. Everything else can wait for morning.
7:02 AM
Vendor handoff
Sent to your plumber with access notes and a not-to-exceed limit. No phone tag.
9:30 AM
Tenant update
"A tech is on the way." One tap, on the record — not buried in your texts.
11:15 AM
Repair history
Invoice and notes filed against the unit. There when the owner — or a dispute — asks.

Works from the channels you already use — text and email. Your tenants don't download anything.

Scope

What you get

  • Maintenance request log
  • Emergency triage checklist
  • Vendor handoff template
  • Tenant update scripts
  • Fields for owner approval, NTE, completion notes

What this is not

  • Not rent collection
  • Not accounting software
  • Not AppFolio or Buildium
  • Not a tenant app to download
  • Not legal advice
Who's building this
Memo · why this exists

I build software, and I'm making a dead-simple maintenance workflow for small landlords. I'm not a landlord myself — so I'm talking to as many of you as I can to get it right. This free template comes from what landlords have actually told me. Use it, and tell me where it breaks.

— Denis · founder building software tools
Get the template

Free: the maintenance log + emergency-triage checklist you can use today. Tell me how you handle repairs now, and I'll send it over.

Get the template — and tell me about your workflow.

Intake · 60 sec
✓ Logged — it's on its way

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Grab the templates here:

I read every response and reply within a day — usually sooner. Thanks for helping shape this.

Only your email is required. The rest is optional — it just helps me build the right thing.

How do tenants reach you?

Used only to send the template and ask validation questions. Do not submit tenant personal info.