Intake → Triage → Vendor → Updates → History
Stop being a 24/7 repair dispatcher.
A lightweight maintenance log and triage workflow for small landlords who get repair requests by text, email, phone, and screenshots — before they're ready for a full property-management suite.
Free template. No tenant portal. No full PMS to adopt.
The record ends up scattered across texts, emails, and memory.
One tenant texts a photo at 11pm. Another calls. A vendor needs access details. The owner asks why the repair cost more than expected. By the time it's done, the record is spread across messages, invoices, and memory.
If it isn't documented, it didn't happen.
Maintenance, in one simple flow.
Works from the channels you already use — text and email. Your tenants don't download anything.
What you get
- Maintenance request log
- Emergency triage checklist
- Vendor handoff template
- Tenant update scripts
- Fields for owner approval, NTE, completion notes
What this is not
- Not rent collection
- Not accounting software
- Not AppFolio or Buildium
- Not a tenant app to download
- Not legal advice
I build software, and I'm making a dead-simple maintenance workflow for small landlords. I'm not a landlord myself — so I'm talking to as many of you as I can to get it right. This free template comes from what landlords have actually told me. Use it, and tell me where it breaks.
Free: the maintenance log + emergency-triage checklist you can use today. Tell me how you handle repairs now, and I'll send it over.
Get the template — and tell me about your workflow.
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Grab the templates here:
I read every response and reply within a day — usually sooner. Thanks for helping shape this.